Just in Time Training

One of the challenges of executing the Priceless Legacy vision is the determination of the correct level of training for our Legacy Consultants. On one level, what we do is rather straightforward, we interview subjects, help organize their photos and then manage the draft approval process of the Life Story. Easy, right?

Well, yes, actually!

The entire premise of Priceless Legacy is that we can train regular people (whose hearts are in the right place, so to speak) to administer the steps necessary to complete a Life Story of high quality. The process we follow guides the Legacy Consultant through each step with specific directions when needed. I use the phrase Just In Time Training.

I fear sometimes that in our desire to be thorough we over complicate the our description of the process. Of course any method of mass customization manages some complexity, but we have to have the confidence that if we follow the steps, the results are always extraordinary.